If, on the same day, we receive a request to pay another item and we decide not to pay it, that item will be returned unpaid. However, you will not receive a second alert informing you of this. Alerts will also be sent for non-fee bearing accounts.
For example, if you opened your account on 15 August, your charging period will run from the 15th of each month to the 14th of the next month. You can find out your charging period by contacting us. This is the real annual cost of an overdraft, stated as an annual rate, which takes into account how often arranged overdraft interest is charged to the account.
Gross Rate. This means the interest rate you are paid without the deduction of income tax. Nominal Rate. The rate charged excluding compounding of arranged overdraft interest and other charges associated with a borrowing e. The following monthly account fees are payable if you have an account listed below:.
Any applicable interest is calculated on a daily basis and paid into your account once a month. The annual rates of interest paid on credit balances are as follows:. If you have a Tailored account, you may have been informed that you pay arranged overdraft interest at a rate other than the rate shown above.
Graduate account arranged overdrafts are interest free if the overdraft limit does not exceed the thresholds set out below.
If an overdraft is arranged with a limit which exceeds those thresholds, you will pay arranged overdraft interest on the amount of the overdrawn balance that exceeds the relevant threshold at a rate of 2. Representative Example: Effective Annual Rate: Representative APR: For example: If a payment is due to leave your account on a Friday, the final opportunity to amend the standing order online is by close of business on Tuesday.
Follow the on-screen steps to change the payee name, payment amount, next payment date and frequency. That will recall the payment. Then set up a new standing order with the amended details. From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button. You will hear an automated menu where you can make a selection based on what you want to do.
You can use telephone banking when you have registered for Online Banking, and vice versa. A standing order is essentially an instruction set up by your bank or building society on your behalf, which allows you to send money to a specified account on a regular basis. When you set up a direct debit you give permission for a business to collect payment from your bank account on a regular basis. This is the preferred option when it comes to paying bills because the company can take a different amount each month depending on how much is due.
Find out more about direct debits. In a nutshell, with a direct debit a variable amount of money is taken from your account, whereas with a standing order you set up a fixed amount of money that you want to send every month. Please remember to make sure you have sufficient funds available in your account to cover the standing orders you set-up.
If you have already created or amended a standing order today using either telephone banking, Online Banking or mobile banking then the combined amount my have reached our daily limit, in which case the following options are available If you need to set up a standing order above the transaction limit, you may consider arranging this through Telephone Banking. You can cancel a standing order using the mobile app or Online Banking up to 2 working days before it's due.
Please note : If your standing order is due within 48 hours we will send you an email to confirm that it has been cancelled, so please make sure that we have your correct email address on file.
Jump to Accessibility Jump to Content. Banking with us. Standing orders. Set up a standing order. Amend a standing order. If a bank refuses to make a payment it must generally tell you as soon as possible and explain why. On 29 September, , Gocompare. The good news is that in August the retry process was introduced, meaning current account customers now get a second chance to avoid charges. The retry process was introduced to provide a safety net that could help customers manage their payments and avoid fees caused by bounced payments.
The retry process allows customers to properly organise their standing orders, direct debits and future-dated payments, collectively known as 'pre-notified payments'. Previously, if you arranged for all your payments to leave your bank account on the same day your salary was paid in, there was a chance your payees could attempt to debit your account before your salary was credited - resulting in multiple bounced payments. The retry process gives customers a chance to pay cleared funds into their account before their bank can penalise them.
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